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The city of Greensboro, NC

Wrenn Zealy Properties, Inc

Tenants

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Updated Maintenance
Information

Online: Request help with routine issues online through the tenant portal. Visit wrennzealy.appfolio.com/connect to log in to your portal and submit a new maintenance request. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible.

Text: Text our 24/7 maintenance line at (336) 962-4194 to quickly alert us to issues, including emergencies.

Over the Phone: If you'd prefer to speak with a live agent, call our 24/7 maintenance line (336) 962-4194 and follow the prompts to connect with a representative. From there, we'll connect you with the first available agent.

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Residential Portal Information

Online Convenience

Log in to your  "Resident Portal" to pay your rent online with no fee. It's fast, easy, and safe. Or you may choose to pay online with a debit or credit card (Fees may apply).

A transaction fee will apply to any payments made by Credit or Debit Card.

 

Online Benefits

  • Make payments online by eCheck (FREE) or Credit Card

  • Set up automatic payments and never pay late fees

  • Pay your rent anytime, on time, and from anywhere

  • View your account balances anytime

  • Receive automatic reminder emails

  • Review your payment history

  • Submit maintenance requests from any device

  • Get access to renters insurance to protect your belonging

 

Safe & Secure

 

Your information is password protected and transactions are both encrypted and securely transmitted.

 

Guest Services

Use "Resident Portal" to submit your maintenance request and track the status of the repairs!

 

For EMERGENCY maintenance please call our office day or night at (336) 272-3183 and follow the prompts!

 

If you’re having trouble with your Resident Portal please email us at wzproperties@wzproperties.com

Cleaning Supplies

Mold and Moisture in Your Home

Please click on the links below to learn about Mold and Moisture in your Home

Paint Supplies

Protect Your Family From Lead Paint

If you have rented and, or plan to rent a home that was built before 1978 there could be lead paint present. Please make sure to click on and read the protect you family from lead paint brochure provided by the EPA.

Dog & Cat Pals

Wrenn Zealy Properties Pet Policy

Most of our properties do not allow pets but some do! If you are unsure if a property allows pets please reach out to us!

If you have a Service Dog or Emotional Service Animal (ESA) or plan to get one please reach out to us and we will get them added to your lease!

Requirements if you have a pet!

Pet Fee: $250.00 pet fee per pet. (Non-refundable)

Pet limit: 2
Weight limit of 35 pounds
Breed restrictions do apply!
Please see the list to the right for blacklisted breeds

 

*Current rabies vaccination & a picture of the pet are required for ALL pets!*

Emotional Support Animal (Documentation/Requirements)

ESA Letter/Prescription (for all animals if more than one)

 

ESA Letters should have:

  1. Resident is a patient of the doctor or mental health professional who certified the mental disability in the ESA prescription/recommendation.

  2. The resident receives treatment/services from the same mental health professional or doctor under his/her care plan.

  3. The emotional symptom of the disability at issue (Not the disability causing the symptom)

  4. That an Emotional support animal is part of the current treatment plan and that it will assist resident/patient coping with the emotional disability symptoms.

  • It is okay to require current veterinary records for the pets to ensure they are UTD on all vaccines

  • Online letters & companies are generally not acceptable

Blacklisted Dog Breeds:

  1. “Pit Bull Terriers” (This includes Staffordshire terrier, American Pit bull Terrier or any mix of these or other “Pit Bull” Breeds)

  2. Rottweiler

  3. German Shepherds

  4. Presa Canarios

  5. Chows Chows

  6. Doberman Pinschers

  7. Akitas

  8. Wolf-hybrids

  9. Mastiffs

  10. Cane Corsos

  11. Great Danes

  12. Alaskan Malamutes

  13. Siberian Huskies

  14. American Bulldog

  15. Boxers

  16. Nor any dogs mixed with the breeds listed above.

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Frequently Asked Questions?

More Questions? Feel free to call our office at  (336) 272-3183 or email us at wzproperties@wzproperties.com

Maintenance Emergency's

​Call or Text (336) 962-4194 Day or Night

 

Contact Information for Local Utility Companies 

City of Greensboro Water: 336-373-2344

Duke Energy Power: 1-800-777-9898

Piedmont Natural Gas: 1-800-752-7504

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